I have been a dispatcher of Mike Counsil Plumbing & Rooter for over 2 years and handle service call appointments effectively and efficiently in a complex, fast-paced and challenging dispatching center environment. I have a challenging position but being a POST certified dispatcher and being detail-oriented, friendly and highly positive energy makes my job gratifying. My position is also fulfilling when I get to hear the relief clients have when I call and say I have a technician on the way to their home and when I can see a fleet of green truck’s traveling through Silicon Valley. I am happiest spending time with my family and friends. Rising above challenges is what I strive to achieve in each and every day!