I have been working in the Call Center of Mike Counsil Plumbing & Rooter for 3 months and have the pleasure of being the company’s first point of contact. My responsibilities are answering phones, greeting clients, and clerical duties in the office. I enjoy establishing trusting relationships with clients and ensuring them that they have called the right place. I have over 20 years’ of experience in customer service and truly love my job and working with the great team here at MCP. When I am not at work I enjoy spending time with my family. I have 4 boys and yes I am the loud football mom on the field. I am their biggest fan and supporter! I always go above & beyond to make sure my clients are happy and feel taken care of. I believe it’s important to be loving, caring, and loyal. My motto is “treat others the way you want to be treated”