I must say that James and Louis arrived on time and were very professional. They introduced themselves and made me very comfortable letting them in my home. Once I showed them the issue I needed corrected, they instantly gave me a reasonable quote and a very good time period (same day). They went far and beyond finding the parts needed and did whatever it took to get them. From the time they knocked on my door to the completion of the job, they both maintained covid protection and made sure the area they worked in was clean and safe. I will definitely continue to use Mike Counsil Plumming & Rooter for future plumbing issue due to both James and Louis.