Glen M
San Jose, Ca
Home Protection Plan
June 21, 2022

1 year ago we had our residential water heater replaced by Mike Counsil Plumbing and today they came out to do the 1 year maintenance on the unit. Service provider Richard Rivera was on time, very professional and very friendly. Richard explained exactly the work he was going to do and gave an estimate of how long it would take to complete – which was very accurate. After completing the maintenance work, Richard asked me if the hot water in the house was too hot, not hot enough, ect. and he made an adjustment on the unit that he thought would be more comfortable for us and then explained to me how I could further adjust water temperature if necessary. I was very impressed and very pleased with Richard’s work. He represented Mike Counsil Plumbing very well.