Karen M.

Redwood City, Ca

Outstanding Service

February 28, 2020
5

I am writing this review because of the absolutely outstanding service that I received from Heber Montano at Mike Counsil Plumbing. After 35 years as a homeowner, I can say that Heber was without doubt one of the most professional, articulate, thorough and meticulous technicians I have ever had do work at my house. He went above and beyond to help me with a faulty water heater. He gave me a thorough explanation of every step he took to inspect the water heater, diagnose the problem and recommend several possible fixes, in ascending order of cost. He even took detailed photographs to show me what he was seeing. Heber is a real credit to whoever hires and trains the staff at Mike Counsil Plumbing!