Mike Counsil did an excellent job replacing my water heater. They showed up on the same day I called and walked me through the options and explained all the possible causes for the heater’s problem. Richard did an excellent job with the actual removal and install and made sure everything was brought up to code. He worked late to make sure we still had hot water that same night. They arranged for city inspection which went through without a hitch. Price was similar to another quote from an independent plumber who probably wouldn’t have arranged for the inspection.