The whole team was awesome. Professional, really interested in their work, and very considerate to us, communication was great.
They were on time, organized and knew what they were there to do. They followed all of the COVID19 guidelines and were knowledgable as to what was needed to be done to replace the toilet shutoff valve and the wax seal. They did a great job in a timely manner. It no longer leaks.
Bobby was very professional and knowledgeable regarding my situation. He laid out all the options and made me feel comfortable throughout the process. I would definitely work with Bobby again and very pleased with the visit.
We have had two unrelated plumbing issues in the last several months and were referred to Mike Counsil by neighbors. Both times we were fortunate to have Anthony come to our home to determine what the issue was and present us with our options. He root caused the problem quickly, gave us cost estimates and trade offs to consider and was incredibly helpful in enabling us to make the decision that was right for us. Hoping to not have a need for other plumbing repairs of course, but if we did we’d do business with them again and definitely ask for Anthony again 🙂
Very dependable. They responded quickly and had our problem fixed within 24 hours. We will use them again
Replaced a filing water heater. The work was excellent. My water heater was basically blocked in by the incoming water and gas pipes, but the two-person team managed to remove the old heater, replace pipes as necessary, and get everything working again. Gave up-front pricing including permit inspection. Super professional crew.
Always exceptional workmanship. Once they fix it, there’s no need to worry again.
Axel Mendez came out to flush out our water heater. He did a very good job. Came out on time, was very knowlegable, friendly and courteous. Cleaned up after. Will use him again.
The service dispatcher did a great job of notifying me of a service delay and when I could expect the services personnel to arrive. It was good to see a familiar face when Anthony Morin showed up to perform routine maintenance on our water heater. He was one of the individuals that helped install that water heater last year. He arrived on time and performed the maintenance task quickly.
Received call within one hour and scheduled appointment for next day. Replace and repaired leaking toilet 1/2 hour. Excellent service
Major irrigation system leak that got even more complicated. Mike Council Plumbing honored their commitment and did an outstanding job. The entire team was very professional and communicated exceptionally. Kevin Bueno, Glenn Hammonds, Field Super John, trouble shooter Josh all great guys. Exceptional work and diligence by James Riggins whom treated my property as it were his own. I’ll definitely use this company for all my plumbing needs.
They did what they said, efficient and proficient
Mario did a fantastic job on our project. He was very courteous and kept us informed throughout the project.
Shane from Mike Counsil Plumbing really did a nice job of fixing our water leak. He provided clear options every step of the way, and found and fixed the leak quickly and competently. I'd call for plumbing help again, though I hope I don't have to anytime soon.
Victoria was excellent, fixed issue fast and was very knowledgeable and displayed high work ethics!
I am writing this review because of the absolutely outstanding service that I received from Heber Montano at Mike Counsil Plumbing. After 35 years as a homeowner, I can say that Heber was without doubt one of the most professional, articulate, thorough and meticulous technicians I have ever had do work at my house. He went above and beyond to help me with a faulty water heater. He gave me a thorough explanation of every step he took to inspect the water heater, diagnose the problem and recommend several possible fixes, in ascending order of cost. He even took detailed photographs to show me what he was seeing. Heber is a real credit to whoever hires and trains the staff at Mike Counsil Plumbing!
I had my house re-piped last month. Kevin and the crew at Mike counsil provided excellent customer service and then some. They were on time, professional, excellent customer service. It was a pleasure to work with Kevin. Above and beyond!
Our outside faucet has been leaking for awhile & noticed it couldn't be replaced due to the company that did my copper pipping awhile back soldered the spot to the pipe & they are no longer in business. My husband decided to call Mike Counsil Plumbing. Bobby Mata came out. He was very professional. While he was here my husband had him replace the shut off valve for the outside water & also replace the ice maker line to the water heater. Bobby noticed a problem with the water heater that needed to be taken care of. We felt Bobby was being very honest with us & a pleasure to talk to.
I called them for an emergency repair to my bathtub tap that was stuck open with water flowing. They were able to give me an appointment window the same day and called back not long after to say that they could come sooner. I got a call again to let me know someone would arrive soon. The effort they put into effective communication was much appreciated since it was a plumbing emergency. Juan arrived and was highly professional, explained every issue and proposed solution, and was clear about costs. This is not a budget plumber, but you get what you pay for, and quality, timely work is well worth it.
Repairs needed to be done to an aging and failing drainage system in our home (kitchen, bath, laundry drain, sewage connection to street, etc. Mike Counsil Plumbing (MCP) had performed work for us in the past, and thus was a vendor we knew we could trust. MCP promptly dispatched an estimator to the house and began the process.
Also very quickly, work began and was well under way within the first week. MCP personnel ensured that any floor space they would require for the work was adequately covered using both light foam and thick plastic covering. The sides were taped next to the wall to the floor and secured well. MCP personnel also always wore protective shoe coverings to maintain cleanliness, even as some of the work in the crawl space involved excavation. Upon completion, MCP tidied up just as we expected, leaving no trace of debris or dirt left behind.
I had previously posted about a concern I had with MCP, but their management team reached out to me and made sure that my questions were answered and concerns put to rest.
Overall, while MCP is not your budget plumber, the quality of the work was excellent (I'm no plumber, but everything is working as expected one year later) and any concerns we had were dealt with quickly and professionally.
Moreover, Mike Counsil Plumbing is run by a reasonable and generous family. We recently had a very tragic and sudden death in the family, and Mike Counsil donated a large amount to assist my cousin and her 1 year old baby. Words cannot express our gratitude for your generosity and care.
Greatest plumbing experience ever. Solved 13 year problem. Super super knowledgeable team. Will only trust them moving forward.